If you have selected Normal Shipping at checkout, your last tracking status will be "Order Dispatched".
Shipping updates will not update for orders shipped via Normal Shipping. If you have not received your parcel after 6-12 working days, please contact our customer service at email@example.com and we'll be happy to help you.
Update for US Orders!
To ensure orders to the USA reach you quickly & safely amid the current situation,
we will cover 70% of all Express Shipping fees to the USA,
bringing the Express option down to US$5.99 from US$19.99. This will also be the only shipping option to the USA, & you can expect orders to arrive in 3 - 6 working days. Thank you for your support!