Shipping Information

We ship worldwide, to absolutely anywhere in the world!

All orders are shipped within 1 - 2 Working Days, while orders made after Friday, 12pm SGT and over the weekends will be shipped by Monday, 12pm SGT. 

We are able to ship to PO Boxes, apart from Express Shipments, as they require a signature upon delivery. Please ensure that you have entered your address accurately as re-routing charges will be borne by the customer in the event of a delivery address change after your shipping label has been created.

If you have selected Free Normal Shipping (NOT TRACKED) at checkout, you will not be able to track your parcel's journey, and we cannot be held responsible for any parcels lost in transit.

Depending on your country, shipping costs will vary. For most accurate shipping options and delivery time frames, simply enter your delivery address at checkout. After which, you will be able to select which shipping option you are most comfortable with.

Select your country: 

• United States
• Europe*
• Asia*
• Central America, South America, Middle East, Africa
• Rest of the World
• Exception Countries

 

United States

FREE EXPRESS SHIPPING when you spend over 100USD. 

Delivery Method

• Normal / Tracked parcels will be delivered via USPS
• Express Parcels will be delivered via DHL Express

Tracking Your Order

• Once your order is dispatched, you will receive a shipping confirmation email. For tracked parcels, it will contain your tracking link. 
• Otherwise, simply track your parcel using your order number here

Shipping Method	Cost	Delivery Time
Free Normal Shipping* (NOT TRACKED)	Free	6 - 12 Working Days  after dispatch
Recommended - Tracked Shipping	3USD	6 - 12 Working Days  after dispatch
Express Shipping*	19.99USD (free for orders above 100USD)	2 - 5 Working Days  after dispatch

  

*Parcel is NOT trackable and we cannot be held responsible for any parcels lost in transit.

**Please ensure that you have entered your address accurately as re-routing charges will be borne by the customer in the event of a delivery address change after your shipping label has been created.

GST, VAT & Custom Taxes, and all other Warehouse Related charges will be borne by the customer.

Europe

*(apart from Denmark, Estonia, Finland, Italy, Latvia, Lithuania, Poland, Sweden. These countries are under Rest of the World)

FREE EXPRESS SHIPPING when you spend over 100USD. 

Delivery Method

• Normal / Tracked / Express parcels will be delivered via your local post office. (The Royal Mail / Deutsche Post, etc.)
• Express parcels will be delivered via DHL Express.

Tracking Your Order

• Once your order is dispatched, you will receive a shipping confirmation email. For tracked parcels, it will contain your tracking link. 
• Otherwise, simply track your parcel using your order number here.

Shipping Method	Cost	Delivery Time
Free Normal Shipping* (NOT TRACKED)	Free	6 - 12 Working Days  after dispatch
Recommended - Tracked Shipping	3USD	6 - 12 Working Days  after dispatch
Express Shipping**	19.99USD (free for orders above 100USD)	3 - 5 Working Days  after dispatch

 

*Parcel is NOT trackable and we cannot be held responsible for any parcels lost in transit.

**Please ensure that you have entered your address accurately as re-routing charges will be borne by the customer in the event of a delivery address change after your shipping label has been created.

GST, VAT & Custom Taxes, and all other Warehouse Related charges will be borne by the customer.

 

Asia

*(apart from Singapore,Malaysia and Philippines)

FREE EXPRESS SHIPPING when you spend over 100USD. 

Delivery Method

• Normal / Tracked / Express parcels will be delivered via your local post office. (Hong Kong Post / Chunghwa Post, etc.)
• Express parcels will be delivered via DHL Express / SF Express.

Tracking Your Order

• Once your order is dispatched, you will receive a shipping confirmation email. For tracked parcels, it will contain your tracking link. 
• Otherwise, simply track your parcel using your order number here.

Shipping Method	Cost	Delivery Time
Free Normal Shipping* (NOT TRACKED)	Free	6 - 12 Working Days  after dispatch
Recommended - Tracked Shipping	3USD	6 - 12 Working Days  after dispatch
Express Shipping**	15USD (free for orders above 100USD)	3 - 5 Working Days  after dispatch

 

*Parcel is NOT trackable and we cannot be held responsible for any parcels lost in transit.

**Please ensure that you have entered your address accurately as re-routing charges will be borne by the customer in the event of a delivery address change after your shipping label has been created.

GST, VAT & Custom Taxes, and all other Warehouse Related charges will be borne by the customer.

 

Singapore

We ship domestically, and normal mail parcels are delivered via SingPost. The postman will leave the parcel in your mailbox and you can check occasionally to see if it has been delivered.

Express parcels will be delivered to your door via courier.

Shipping Method	Cost	Delivery Time
Free Normal Shipping* (NOT TRACKED)	Free	3 - 5 Working Days  after dispatch
Express Delivery	5USD (free for orders above 100USD)	1 - 3 Working Days  after dispatch

 

*Parcel is NOT trackable and we cannot be held responsible for any parcels lost in transit. 

Malaysia

Due to issues with POS Malaysia and many lost parcels, we only offer Express Shipping to Malaysia, via DHL Express. Express Shipping costs 15USD, and will will take 3-5 working days after dispatch to be delivered to your door. Express Shipping is free for orders above 100USD. 

 

Philippines*

As Phil Post is unable to deliver via Normal Shipping, we only offer Tracked Shipping and Express Shipping to the Philippines. Tracked Shipping will cost 3USD, and take 6-12 Working Days after dispatch to transit to you (Free for orders above $100). 

*Please note that occasionally, Phil Post is unable to deliver to your door, and you will have to collect your mail from the Central Mail Exchange Center in Pasay City.

Doorstep delivery will cost 15USD, and take 3 - 5 working days after dispatch to transit to you. 

 

Central America, South America, Middle East, Bangladesh,Africa

FREE EXPRESS SHIPPING when you spend over 100USD. 

We only offer Express Shipping to these countries currently.

Delivery Method

• Parcels will be delivered via DHL Express/FedEX

Tracking Your Order

• Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number. You can track your parcel here. 
• Otherwise, simply track your parcel using your order number here.

Shipping Method	Cost	Delivery Time
Express Shipping to Bangladesh, Israel, India, Sri Lanka and UAE.	19.99USD (free for orders above 100USD)	3 - 5 Working Days  after dispatch
Express Shipping to all other countries under this zone	29.99USD (free for orders above 100USD)	3 - 5 Working Days  after dispatch

 

*Please ensure that you have entered your address accurately as re-routing charges will be borne by the customer in the event of a delivery address change after your shipping label has been created.

GST, VAT & Custom Taxes, and all other Warehouse Related charges will be borne by the customer.

 

Rest of the World

FREE EXPRESS SHIPPING when you spend over 100USD. 

Delivery Method

• Normal / Tracked / Express parcels will be delivered via your local post office.
• Priority Parcels will be delivered via DHL Express/ FedEx.

Tracking Your Order

• Once your order is dispatched, you will receive a shipping confirmation email. For tracked parcels, it will contain your tracking link. 
• Otherwise, simply track your parcel using your order number here.

Shipping Method	Cost	Delivery Time
Recommended - Tracked Shipping	3USD	6 - 12 Working Days  after dispatch
Express Shipping*	19.99USD (free for orders above 100USD)	3-5 Working Days  after dispatch

 

*Please ensure that you have entered your address accurately as re-routing charges will be borne by the customer in the event of a delivery address change after your shipping label has been created.

GST, VAT & Custom Taxes, and all other Warehouse Related charges will be borne by the customer.

 

Exception Countries

FREE EXPRESS SHIPPING when you spend over 100USD. 

These countries are in exception to the above zones: Argentina, Brazil, Kazakhstan, Russia.

Delivery Method

• Parcels will be delivered via FedEx

Tracking Your Order

• Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number. You can track your parcel here. 
• Otherwise, simply track your parcel using your order number here.

Shipping Method	Cost	Delivery Time
Express Shipping*	29.99USD (free for orders above 100USD)	3 - 5 Working Days  after dispatch

 

*Please ensure that you have entered your address accurately as re-routing charges will be borne by the customer in the event of a delivery address change after your shipping label has been created.

GST, VAT & Custom Taxes, and all other Warehouse Related charges will be borne by the customer.

 

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